Open up to the realities of your user base with

communication research

Analysing Language Use


Consulting Nao delivers targeted insight into the ways that users construct their own realities. This understanding is invaluable for effective communication between businesses, organisations, institutions, or public services and their users.


Insights from data analysis can be used to inform content & communications or working practices. This involves sourcing and analysing language data, which can be anything from recordings of spoken interaction to website and social media text.